What is Ledger® Live Wallet?

Ledger® Live is the official companion application for Ledger® hardware wallets. It provides a local interface to view balances, send and receive crypto, install blockchain apps on your device, and perform firmware updates — all while keeping private keys confined to the hardware device.

Download & install

Get Ledger Live only from the official source. Choose between:

  • Ledger Live Desktop (Windows, macOS, Linux) — full feature set including firmware updates and app management.
  • Ledger Live App (iOS/Android) — mobile management and Bluetooth support for compatible devices.

After downloading, follow on-screen instructions: connect your Ledger® device, set a PIN, and save your 24-word recovery phrase offline.

Ledger Live login & common connectivity problems

To log in, connect and unlock your hardware wallet and open Ledger® Live. Common problems include “Ledger Login not working” or “Unable to login Ledger”. Try these remedies:

  • Switch USB cable/port or toggle Bluetooth on mobile.
  • Restart Ledger® Live and the device; reinstall if necessary.
  • Update Ledger® Live and your device firmware before attempting login.
  • Temporarily disable VPNs, firewall rules, or browser extensions that may block USB/BLE communications.

Troubleshooting deeper errors

If you see Error Connecting Ledger Account or Can’t verify Ledger Wallet, check for firmware/app mismatches and accept device prompts carefully. For persistent app instability — “Ledger Live App not Working” — clear app cache, test on another phone/computer, or reinstall from the official store.

Account recovery & 2FA guidance

Your only recovery method is the 24-word recovery phrase created at setup. Ledger® does not store or back up your phrase. If you lose the phrase, your funds cannot be recovered. Ledger® does not manage your 2FA tokens — if you need a Ledger 2fa reset for a third-party service, use that service’s recovery process.

When to contact support

If standard troubleshooting fails — especially after a firmware update or if you suspect a phishing attempt — consult the official Ledger® Help Center. Never share your recovery phrase or type it into a website or chat.

FAQs — what users search most

Q1: Where do I download Ledger® Live safely?

Always use the official Ledger® domain to download — avoid search results that look suspicious and verify the HTTPS lock.

Q2: Why does Ledger Live say “Error Connecting Ledger Account”?

Often due to blocked permissions, outdated firmware, or an interrupted USB/Bluetooth connection. Update and reconnect the device while approving prompts on-screen.

Q3: Can Ledger® recover my wallet if I lose my PIN?

No — PIN only locks the device. Use your 24-word recovery phrase to restore accounts on a new device if needed.

Q4: Ledger Live Desktop vs App — which to choose?

Desktop offers full features and firmware management; mobile is convenient for on-the-go checks. Use both safely if desired.

Q5: What if I can't verify my Ledger® wallet?

Re-check firmware, ensure Ledger® Live is current, and accept any verification prompt on your hardware device.